TELLTHEBELL – Taco Bell Survey & Feedback

Tellthebell: Taco Bell Survey and Feedback is one of the most popular and one of the biggest fast-food joints in the world. www.tellthebell.com Whether or not you are a supporter of fast-foods, there is no denying the fact that it is highly popular.

Also, Taco Bell is providing a chance for its customers to win $500 in cash if they complete the TelltheBell – Taco Bell Survey. Taco Bell is a bit different from other fast-food chains. It has distinguished itself from its competitors like McDonald’s, Burger King, and lots of others. From the beginning, it has provided a variety of ethnic-oriented recipes like tacos, nachos, quesadillas, burritos, and other specialty items.

Furthermore, Taco Bell has been able to maintain its position as one of the best fast-food chains through the service and quality that it provides. Let’s take a look at how you can participate in the Taco Bell TelltheBell Survey.

Take Survey or Give Feedback

About Taco Bell

Taco Bell was founded by Glenn Bell. He opened a hot dog stand in 1946 when he was just 23 years old and named it Bell’s drive. After that, he operated a number of restaurants and finally opening the first Taco Bell in 1962 in California. Taco Bell went Public in 1970 with a total of 325 restaurants. PepsiCo purchased Taco Bell from Glenn Bell in 1978  and manages it till date.

Taco Bell

As of now, there is a total of 7000 locations of Taco Bell all around the world in a number of countries. The restaurant specializes in Tex-Mex (Texan and Mexican fusion) foods with Tacos as its main attraction, which is evident from the name itself. Taco Bell serves more than 2 billion customers in a year.

Visit Tellthebell.com

Taco Bell Survey – TelltheBell

“TelltheBell” is a customer satisfaction survey that Taco Bell is undertaking in order to receive feedback from its customers. The company can use the valuable opinions of the customers in order to improve its services. There are a couple things that you need to understand before taking part in the survey.

  • You must be at least 18 years old.
  • They have 50 entry periods for the survey. So, if you take part in one period, then you won’t be able to part in another one without a new receipt.

Moving on how to take a survey, we will tell you what you need before entering the TelltheBell survey.

  • A valid receipt from Taco Bell.
  • The 16 digit survey code on the receipt.
  • Store Number, Date and Time in case you don’t have the survey code.

If you have visited Taco Bell recently, then you will surely have the receipt and the survey code. Now then, shall we start the process of how to enter and complete the Taco Bell survey? Get your receipt out and ready in your hand because we are going to start the survey now.

TelltheBell survey

TelltheBell Survey

The survey is really easy and it will only take a small chunk of your time. You can enter the survey as long as you can access the TelltheBell website. It is accessible on a computer as well as a mobile device. We have laid out the steps here so that you don’t have any problems while taking the survey.

  • Open a browser on your PC, smartphone, or a tablet and enter this URL into the address bar: www.tellthebell.com. or click this link.
  • Enter the 16 digit survey code printed on the receipt that you have from the restaurant.
  • If you don’t have the survey code, click on the link mentioned there for the same.
  • Enter the Store Number, Date, and Time and click the “Start” button.
  • The first question will be to rate your overall satisfaction with the restaurant.
  • After that, it will require you to select the type of order. Select the one and click “Next”.
  • On the next page, you will have to answer a series of questions regarding your satisfaction with different things.
  • Once you complete that, there will be a couple of other questions for the survey.
  • Answering them will take a couple of minutes. You will have to go through all of them in order to complete the TelltheBell survey.

After some 15 questions in total, the survey will be over. Moreover, you will have a chance to win $500 in cash as a prize money. As you saw, the survey is really easy to take part in and also pretty easy to complete. The winners are announced at the end of each entry period. So there will be total 50 winners who will have the chance to take home $500 in cash.

With this, I would like to wrap things up with the article. I hope that you have liked this post on TelltheBell – Taco Bell Survey. I am sure that you won’t have any problems understanding the process because I have laid out the steps in a very systematic manner. If you have anything that you want to ask regarding the post, then you can reach out to us at Taco Bell Survey.

279 thoughts on “TELLTHEBELL – Taco Bell Survey & Feedback

  1. Well, this is the best thing which I know about Taco Bell Survey and this is going to work in the best way possible about the past thing which is also working nice here.

  2. We went to the Taco Bell #029574 today and had tacos and combo#2. My grilled burrito was an awful mess. The ground beef was greasy and refried beans were runny. I bit into it and grease ran out the other end of the burrito. I don’t enjoy the food when it is like that. The meat should have been drained after cooking it and the beans were if water had been added to thin them out. When Miss Dana was there we never had those problems but since she left the food has gotten worse. What has happened to the supervision? Sorry it has gotten this bad because we always enjoyed eating at this Taco Bell.

  3. Dear Taco Bell administration,
    We all know and love Taco Bell if it’s a once in a while craving, a quick bite, or when your really wasted at 2 am and need Taco Bell for some unknown reason. We love you Taco Bell, but you need to deliver preferably in the NJ area. It pains me to say that you don’t, since a multitude of other fast food chains deliver, and you just don’t. Also since you are a common destination of people who are drunk to go to, you are somewhat encouraging drunk driving, or bothering others to drive their drunk friends at late hours to eat your delicious tacos. I would really hope you will consider making Taco Bell deliver friendly since it is such a beautiful and well known place, that now needs to become mobile. It’s 2018, the year to make Taco Bell deliver. There have been so many times where I did not have a car, yet needed some Taco Bell, and I would have given NJ establishments so much money if Taco Bell would just deliver. This must be such an imperative decision for your administration to make, but you must consider the many people who will benefit from Taco Bell on wheels, and the amazing investment it will be. This is a revolutionary idea, that can bring in so much money and so much happiness to loyal customers. I appreciate taking the time to hear me out, and I hope you will make the right decision as to Taco Bell’s future.

    • As a Taco Bell admirer, I know what you are talking about, last time I was in NJ and I faced the same issue. Hope officials will solve this soon.

  4. Thanks for have great management! I recently visited the Taco Bell in Flint, MI 1740 South Dort Hwy with my kids, my youngest has a disability and uses a special electronic device to help him cope in overstimulated environments. I was rushing when ordering and left his device on the counter during checkout. I didn’t notice until we got home that we didn’t have it. I returned to the Taco Bell thinking surly someone behind me in line would have took it already but when I asked the manager Megan she replied with yes I have it in my office. I was overjoyed and so thankful to her for this. Thanks again Megan you are the BEST!

  5. I frequent Taco Bell #02773 located at 5980 Hollister Ave., Goleta, Ca. I was so excited that the nacho fries were back. (… not so excited at an almost 30% increase in price, given the portion is rather small…). I decided to live it up and ordered the advertised Nacho fries $5.00 box (big sign on wall). The clerk said that will be $6.38. A dollar more than I expected based on the sign, plus some tax. I asked why. She said that they had increased the price. Two problems with this. $6.00 was not the advertised price and at time of transaction she did not verbally inform me of any increase. Annoyed, I cancelled the order and just got some nacho fries… for which I was now charged $1.49, two days previously when I got them at this same Taco Bell, they were a $1.29 plus tax. What gives? When I went back in there on Sunday July 21, 2018, the nacho fries were back to $1.29 and the nacho fries box was back to $5.00…This is not good business…I’m providing my address to you because I would like a written response and compensation for this would be I think appropriate and appreciated. Ravyne Dow, 5581 Armitos Ave. Unit E. Goleta, ca. 93117. Thank you

  6. My husband and I ate the steak nacho it was awful, my husband and I either one could finish it, the taste was terrible

  7. Ate at the Taco Bell at Bee Ridge and Cattlemen’s in Sarasota this afternoon. The young guy taking orders and doing cleanup made no effort to be pleasant and literally slammed the chairs around while sweeping, making such a tremendous racket that eating in was unpleasant.

  8. Unfortunately, because store #029687 in Missouri City, TX is less than a mile from my house, it gets most of my business. However, that stops after last night. I went on Sunday 7/22 to pick up food and they were out of 2 of the 3 items I wanted, so I went elsewhere. I came back last night on 7/23 and they were STILL out of those items!! So again, I left.
    This location is consistently out of stock of something, whether it’s chips, ground beef, or the combo-sized drink cup (which they then give you a smaller sized drink for the same price-give me a larger sized drink, it’s YOUR fault you ran out of cups, not mine!). Their drive thru line is the slowest I’ve ever been in. But, I don’t have to worry about that any more, because I’m done with this location. There is another location less than 4 miles away and while it is further away and out of my way when I usually stop, the few times I’ve been there have been a completely opposite experience, which will now keep me coming back.
    So, congrats store 029687, you’ve just cost yourselves a customer and I know a lot of people in my neighborhood who are fed up (but not fed!) for the same reasons.

  9. When, if ever, will you be offering Stackers again? My friends and I used to buy them by the dozens when they were available. Then you replaced them with Nacho Fries, which were okay, but not nearly as good as the Stackers. You have brought back the Nacho Fries, but we are really looking forward to the return of Stackers. Please don’t be Stackers Slackers.

  10. I want to say a few words about the excellent service and friendliness of two employees at store 029151. I want to praise Mark and Amanda for how they always greet me when I come into Taco Bell, and when I leave, they always say goodbye. They always make sure that my order is correct, and on the very few times something was not right, they quickly made it right. These two employees are examples of how Taco Bell employees everywhere should treat the customers. Way to go Amanda and Mark!

  11. My husband and I tried the new “watermelon” Freeze, and it was quite tasty. That was about a month or so ago. We have tried multiple times since then to get one, at either of our 2 local stores, and either the “machine is broken” or they are “out of that flavor”. I’m sorry, if you are going to advertise something that turns out to be that popular, then you need to be prepared to provide it, or put up signs that indicate that you are not able to serve it. This is happening at the Mcloughlin Blvd stores in Milwaukie and Gladstone Oregon. And I love Taco Bell, have for over 40 years, but this is really irritating. Also, when a “limited time” item is being sold, there needs to be an “end date” listed.

  12. My experience with the Cambridge Ohio Taco Bell. Worthless place to go if you want fresh or warm food. Last two times I went will be my last times. The food I was served, was stale and cold and in fear of getting spit in my food I didn’t say anything plus I was on a limited lunch break.

  13. “Hello,
    I need to complain about this taco bell #004406. Their menu sign in the drive thru is never lit up at night and its hard to see what to order. I have complained every time I go there. Same thing with their lighting at the drive thru ordering speakerbox its dark . Sometimes I had to use a flashlight to see the menu. Also the sign is too far behind the box ..kinda had to drive a bit past the speakerbox to be able to read it then back up to place the order. Its really a hassle!!! I hate that taco bell and try to avoid going to it and go to a different one or to Dell Taco instead. Please fix the lighting situation on the sign and drive thru ordering area.
    Thanks,
    Kathleen Nagel”

  14. I went through the drive thru on Thursday the 25th of July at 10:51pm at this location #025745 in Homestead, Fl! The cashier clearly had a cold he was sneezing on his hand and the wrapped food, I ask him to wash his hand for which he did but with an attitude! These young employees need to know that a clean environment is paramount in food safety! His name is Adrian A. He needs to be trained correctly. I hope I never have an experience like that again, if so I will discontinue coming, and will put this incident on blast!
    KSilvie

  15. I filled out earlier survey and gave my answer. I wanted to complement a Taco Bell employee. He provides professional service every time I am there. Please forward The employees name is Luis M. (cashier) he works at the Taco Bell located at 137 S. Western Ave. Carpentersville, IL 60110. His Survey Code #: 973-6032-0207-2429. Louis is a fantastic, polite and professional employee! I generally use the drive thru and when ever he is on shift, he provides the best employee service to me. At times I am in a hurry when ordering and sometimes forget the name of my meal, or might like to try something new. Louis is always very kind and patience with me. He even offers suggestions that I have tried and are wonderful. He is always very positive , kind and cheerful whenever I come through. I truly can’t say enough about how wonderful of an employee I think he is! The other employees are nice too, but I think Louis M. is a cut above the rest! I hope my comments are forward to Louis’s store manager as well as Louis himself. I believe when an individual/s performs “above quality customer service,” the employee should be recognized.
    Sincerely Ken M.

  16. I went through Ottawa Ohio Taco Bell this morning and Tiffanie was very polite and thoughtful. Thanks Tiffanie

  17. The taco Bell in birch run was absolutely awful. We placed an online order knowing we had alot of food. We walk in and the staff were talking about the annoying people who placed an online order. So they watched us in line with no one else in the restaurant for at least 3 minutes. They finally asked if we were the online order instead of being polite they rolled their eyes once we said we had another order aside from the online order. The guy making food said “sorry we are out of food”… So when we finally got our order the guy said are you going to need a shopping bag for all that food… the people who were in line went to order and the guy once again said “we are all out of food.” We went to leave and the guy ran us another burrito he forgot so we said was that the only thing? He said”I hope so.” We got home to find 5 of our item missing. The service was absolutely terrible.

  18. Most of my visits to my local Taco Bell at 1101 Olympia, WA. I am usually receiving my services from a very nice and funny employee named Kimberly M. She remembers my name, how I like my order and never messes it up. She also gets it out pretty fast. I am happy to say that I can return to this Taco Bell location anytime knowing that she will always satisfy my orders. Keep up the good work!

  19. Ordered multiple items, one being the 12 piece tacos. Made it to the parking lot when the bottom of the box collapsed. All 12 tacos fell to the ground in the middle of the drive through lane. Very flimsy box. We picked up all the tacos while holding up the drive through.
    Not happy.

  20. Ridiculously horrible customer service. I couldn’t get what I ordered because they were out of nacho chips- understandable. At the window, after ordering my “replacement” item, I asked if I could order a cheesy bean and rice burrito instead of the nachos. I was given an exasperated, “*sigh* For real? MAAAAAAN.” I asked for her name and she refused to give it to me.

  21. I got the wrong item and no hot sauce after being asked if I wanted hot sauce. I asked for a burrito with no onion and received a burrito with lots of onions

  22. Ordered 4 Burrito Supremes, no beans, no lettuce, extra beef, and nacho cheese. The cashier got the order correct, but the person preparing the order either can’t read or doesn’t care what they send out. When I got home I found I only had single beef and shredded cheese. So for my $17.85 I received what was a very pitiful meal. The store was # 26464. Like most, after working all day, I did not want to drive the 8 miles back to have it corrected. Would be nice to get the correct order from now on.

  23. Taco bell in york south carolina was there on 7/28/2018 at 7:30 pm the whole night shift went above and beyond with their customer service by far the best service me and my family ever had hats off to the night crew well done

  24. wonderful experience at this location, everyone is helpful, respectful and kind. the food is always Very Good and served in a timely manner.

  25. I visited this same Taco Bell a week ago and decided to give them a 2cd chance, worst mistake of my life.TB031120 on Big Fish Drive in Sparks, NV needs to retrain their employees or get new ones, they are smart mouthed spoiled little brates just looking for a paycheck and the manager is no different.Last week my tacos we’re disappointing and this week my taco salad was even worse. Step up people, you should be checking on your employees, if they are not up to making a simple taco, show them the door

  26. burlington taco bell sucks.. i wanted 25+ minutes for one taco then they gave me some burrito i was unable to eat. it took so long for the first one i left wasted my time money and didn’t get food

  27. The Beefy Fritos Burrito maybe had 2 Fritos in it……H..E..L L..O…..
    Women’s bathroom door was very hard to open.

  28. I have been to the McPherson Taco Bell three different occasions and ordered a Nacho Bell Grande each visit. Everytime I’ve gotten that, my chips have been crumbs/ small pieces and there’s barely been anything on them. I did not stay to eat and did not see them until I was home. Very unacceptable.

  29. I went to store number 024403 in Crossville TN, was very unhappy, first off you had to have exact change or a card, second, no mild sauce, third, no napkins or receipt, last off the taco shells we’re cold like they came out of a cooler, I live less then a mile from there

  30. I went to Taco Bell today in daleville and I come up to the window and get a horrible attitude from Dreama. Worst custom service ever!

  31. I ordered no tomatoes on my taco supreme s they had tomatoes. I ordered no tomatoes and extra beef on my nacho supreme,had tomatoes no beef and a ton of beans!

  32. Went to your store on river and
    la chola in Tucson last night
    Was amazed
    The cashier had a dozen track marks on his arm
    Could see the rubber band Mark in his arm still
    Looked like he took the drugs 20 minutes prior .
    Not sure if your drug policy or if you have one
    At least wear a long sleeve shirt

  33. Rebecca D had amazing customer service and she was respectful and kind.The order was completely right it was hot, fresh and great. The only reason I visit that Taco Bell is because of miss Rebecca.

  34. Looked at the specials on line before going to the store. Wanted 5 chalupa boxes. Was suppose to be $5 each. The store (301 north elmira, russellville,ar) wouldn’t honor the price because it wasnt in their system. Wanted spicy ranch on 3 of the chalupa. Charged 90 cents per chalupa for about a teaspoon of sauce. So I paid over what I expected for next to nothing. Can buy a whole bottle of spicy ranch for the price I paid for 3 teaspoons. There was nothing special about the food to make me go back for more. Not a good value.

  35. We do Taco Bell usually once a week or more….for the third time this summer my Fiesta bowl which I customize had everything but laxed the meat??? So I literally had a bowl of lettuce to eat as I didn’t want to send my husband back a second time.

    Last order 8-2-2018 Order #900992
    Taco Bell 024298

  36. Most of my visits to my local Taco Bell at Store 027514. I am usually receiving my services from a very nice and funny employee named ShaQuay. She remembers my name, how I like my order and never messes it up. I am happy to say that I can return to this Taco Bell location anytime knowing that she will always satisfy my orders. Keep up the good work!

  37. Always get good food, good value! Friendly staff. Comment is to address leaking roof in 5856 Rivers Avenue, No. Charleston SC restaurant. Recent remodel…roof leaking..plastic buckets in middle of floor every time we visit that establishment. Why is this so??? Get on it!!

  38. 1061 North court St. Medina, Oh 44256. Stopping for breakfast, we noticed the parking lot is littered with trash. Inside thefloor was washed but the beverage counter was all a mess. The condiment counter was all sticky and it looked as if someone spilled a red drink into the mild salsa container.
    We mentioned the parking lot was full of trash and were told that the gentleman would be in, in an hour to clean it up. My question is WHY would you leave a mess in the oarking lot until someone else came in? 1st impressions are everything! Don’t know if we will be back to this Taco Bell

  39. Been to the Harrisburg, IL store several times after work (about 2am). Every time I go they are out of a list of things. Week ago it was refried beans and nacho cheese. Figured I would give it another try last night pull into the drive through and they are out of refried beans, shredded chicken, steak, and rice. WHAT IS THE DEAL? BAD MANAGEMENT? Worse part you can’t get out of the drive through after they tell you this

  40. I came in to eat at taco address 1610 sandifer Blvd in Seneca sc 29678 and the lady at the register by the name of Jasmine H was our cashier she had a poor and rude attitude towards me and my husband. Her customer service was disrespectful and rude.

  41. Worst manager! Worst service ever!! Ordered $46.23 in food. No change available for $100 then they employees want to laugh at you when your upset bc they can’t break $100.00

  42. I am very frustrated this morning!!!
    I stopped at a 24 hour Taco Bell in Kearney, Missouri at 0611. I did not receive a receipt so I can’t enter my information into their handy survey. After I paid for a simple quesadilla it took 14 minuets to receive my food from the drive thru. I was the only one around.

  43. Very disappointing. Waited 15 minutes, drive thru associate ignored 3 directives given to her to wait on me. Associate giving directive ended up waiting on me and did not know how to make 1/2 lb combo burritto. Charged me for a supreme. I have shares in Yum and its disappointing to see the associates they hire representing them.

  44. I was in drive thru for 35 minutes benhind 3 customers. The reason was the 3 ahead used credit cards which took longer to process. One customer gave 4 cards before his order was accepted. By the time I received my order my crunchy taco was no longer crunchy let credit card users go inside Dot Walk

  45. Credit cards in drive thru take too long to process make them go inside. It’s not fair and it’s no longer fast food

  46. Ordered 16 items and only received 13. Missing 2 caramel apple empanadas and 1 cinnamon twist.

    Young lady at drive thru was very nice and helpful.

    Survey code 9788-0039-1035-1207

  47. The young lady’s working drive thru this morning I believe on the survey it said Amber and Jillian they were very cheerful and helpful and I love their customer service I’d definitely give them 10/10 service keep up the good work and I’ll definitely be returning back soon.

  48. Placed my order for a #3 on the menu which was 3 taco supremes. After waiting almost 20 minutes at 1:40 in the afternoon I finally got my order. When I got home come to find out I was given 3 regular tacos. It wouldn’t be so bad but this seems to happen a lot at this location. I think I will be stop going to this restaurant

  49. On Monday evening, August 6th, I stopped by for dinner with my little 10 year old Autistic Son. The restaurant was completely out of all soda, however, little Ethan was given a strawberry slushie at no additional cost. The waitress, “Tammy”, went out of her way to make him feel proud of ordering by himself, and when we left the restaurant he said, “She is in my heart, I love her”. Trust me, his words brought tears to my eyes, and I did have to return to the restaurant and let the store manager know, what a real gem he has in Tammy!

  50. Drive thru Employee Fernando was pleasant. But when I left I noticed my order wasn’t correct. Over all EVERY Taco Bell never puts extra cheese when they CHARGE you for it. I had asked for double cheese. I wish I would have taken a photo before getting off the car. I walked in and asked for my sides of cheese and the young man who wrote his name PHA said he put the cheese in and he said “I am not giving you more” I opened the burrito infront of him and said look there isn’t any..His response was “I put extra cheese myself and it melted I am not giving you more” Im sorry but that is RUDE CUSTOMER SERVICE. I understand how it is working in the fast food business I use to work at Taco Bell, it was my first job! But I also know how to treat a paying customer. He took my. burrito and gave me a refund for the cheese. I asked for a full refund so he demanded I give him my entire order back. He was really rude. I asked for the manager and he said he wouldn’t in till tomorrow. Hope he doesn’t treat all his customers like this I also took a photo of my money and receipts and didn’t realize till I left I wasn’t given the correct change, I will be calling corporate tonight. Very disappointed

    Store # 023218
    8/6/2018
    4:14pm
    Taco Bell in Anaheim CA.
    100 N. St college BLVD
    Anaheim CA 92806

  51. Not pleased at all. Went to order and was met with rather unhappy faces. Then to top it off I ordered a combo. So when I went to get my drinks all the sodas were either lacking syrup or carbonation. I kindly asked the guy behind the counter if theirs worked better because I PAID for a drink and he just said no. Didnt even attempt to fix anything. THANKS.

  52. These guys are the best of the best in the food world. The dude complaining above is lying. The food is great. Workers are nice. Its amazing. Ethan especially is one of the nicest workers i have talked to.

  53. Very pleased I was greeted by a very pretty individual her name is sapphire she has a very adorable name I love it!!! and she was very cheerful and had a very big smile on her face her attitude was remarkable

  54. Just left store #031783. Waited 5 minuets to order when I was the only one in line. Nichola the manager was to busy talking to other employees (laughing and such). Then got my order wrong. I waited 20 minutes to get cold food. The store was dirty. Server gloves on the floor where I stood to place my order. Not one clean table in the restaurant. I’m sure nothing will be done about my experience. I will never eat there or any other Taco Bell again. And these are the people demanding $15 per hour.

  55. Does someone look at these? Or are we wasting our time? Order today not filled completely. Store 024471, in Platte city. Paid for extra salsa x2, but was not given. Love 15 miles away,so not going back tonite. Second time this happened in last month.😠

  56. My visit at 2245 w northwest hwy was horrible. As usual. Its sad to see that Taco bell still has this rude disrespectful Black Lady manager there. They give me stale tacos and she called called me bitches because I wanted my money back also she didn’t even offer to replace my food. She wouldn’t even give her name once again and for the other employees to get rowdy with me also I felt like my life was endangered. Disrespectful employees and very horrible customer services..

  57. My family and I went to Taco bell on March lane Stockton ca #015842 so our first bad encounter we ordered a nacho fries supreme and got nacho chips and three crunchy tacos no cheese that came out with stale taco shells and cheese. on our next visit we ordered 2 x chicken quesoritos and got soggy chicken burritos with nacho cheese in them and a large #2 with no tomatoes and it came with Pico De gallo in it. idk what had happened to our order but we are always at taco bell and this is the only one that does this to our orders. we love taco bell but will not go back if this is what we are to expect when we get home and the order is wrong yet again. please get this fixed or we won’t be back as we are co atantly eating at your other locations and haven’t had any problems

  58. I visit the location here in Johnson City, TN frequently and always find that Melody goes the extra mile to make us feel welcome and take care of us. Credit where credit is due!

  59. you need to install walls around your toilets in nens rest room .so more than one person can use room at same time instead of one person tying op the room for 20 minutes during the bussiest part of dinner lunch hour

  60. The manager was nice when I took my daughter and her friend to the Taco Bell @ 2825 Greenbay Road Monday night August 5, but it was a 45 minute wait because they were so backed up and only 3 employees. The drive thru had a backup of about 10 cars and finally there was no taco sauce. It had run out. That is what’s really hard to understand since this is at least the third time it’s happened to us. We enjoy Taco Bell but we’ve had more than one problems with these things I’m sorry to say.

  61. I was a customer in 016865 in Bastrop Louisiana a black lady was in ahead of me ordering her food. She ask the cashier to please call a cab.She had walked up there but having drinks and food it would be easier for her to get a cab. The cashier went and ask management and he or she said no. My boyfriend was with me and went and got cell phone and called a cab for her.What was wrong with that picture make me thinking if i want to eat in Taco Bell. That was a lady asking not some kid trying to call her boyfriend. I am disappointed of all things it would have been nothing wrong with calling a cab for her.I am glade we came along. Shame on you if you have such a rule.

  62. I habit Taco Bell 024720, in Angola, IN, near the highway. This is one of my favorite Taco Bell’s. Jill is amazing, she knows and calls people by name, the team is a well managed, well oiled machine that love their work and the customers they serve. Jill goes over and above, what a great way to start the day. Feeling valued. Thank you for this great store.

  63. I love the Taco Bell in Northdale Tampa, FL. The one on the corner of Dale Mabry Hwy and Mapledale Blvd. The staff and management are always so friendly. The service is always on point! My order is always right and the food is delicious! Best Taco Bell in Tampa.

  64. Went to Bell 026426. Unreasonable wait on line and at window. Cashier gave lukewarm apology. Was probably embarrassed about wait at window and
    Had another employee hand out food. Got home and Mexican pizza missing.
    Taco salad had stale shell and wasn’t very full at all. Food was cold. After working a 10 shift myself, this store is losing its ability to handle business.
    Will not return to Bell.

  65. First mobile order at the Lakeport CA taco Bell, was pretty excited. That is, until this vegetarian got back home and discovered that the cheese quesadilla had steak in it… Which wasn’t ordered. Disappointed in that. Otherwise service was quick… I feel that there should have been a receipt included in the mobile order pickup bag as well.

  66. My husband and I ordered food via the drive through window from Taco Bell 016546. 11850 Old Grade Rd, Ojai, CA 93023 805-646-6715, at 08:54:17. The receipt identifies the person who waited on us as: Mariana P, order #324197, 8/12/2018. My husband turned to me during the transaction and said the girl at the window did not seem professional, or courteous, and seemed like she did not care about her job. After handing my husband, Bryan, some of the small bags of food, Mariana asked if we wanted any hot or mild sauce. I said, “2or 3 mild, please.”. Mariana reached into a box with both hands and grabbed 43 packets of mild sauce and dumped them into the last bag of food of ours. This behavior was completely uncalled for, and rude. She should be fired in our opinion. She acts like she is doing the company a favor by being there, and has a big chip on her shoulder about something. She is bad news for Taco Bell.

  67. I frequently go to the Taco Bell that is right next to my job. Having only a 30 minute break I prefer to get my food as quick as possible then relax and eat it. However one day the drive through line at Taco Bell 032491 was taking particularly long and when I reached the window to pay I was greeted with amazing service from an employee named Emilie. She was genuine and apologetic about the wait and gave me a free taco coupon for the delay. This definitely enticed me to go back again. Give this girl a raise for her awesome customer service!

  68. I just got the three bestest tacos I’ve ever had from there at laskey and secor. they looked perfect and tasted great. TY

  69. Dear T. B.
    Just came home and had supper, but wait I just had eaten at your establishment. I had your # 5 menu of Burrito and taco and large drink. The burrito was almost empty. I have been a long time customer at this place so I am familiar with what it should be. Sorry, but it may be a long time before I return.

  70. I stopped by store #029834 on August 15 2018 and a young lady named Capria J was the person who took my order. She was most pleasant and waited for me to decide on what I wanted to eat. Her attitude was to help the customer. She is an asset to your company.

  71. Went to the Taco Bell in Waupaca, WI and ordered two items of the breakfast menu and paid and after I paid was told that they were out of eggs. She did offer to reimburse me for the to breakfast items I had ordered or if I wanted something else that did not include eggs.

  72. I stopped at store 031575 in San Antonio this evening at 6:01pm
    I was the only customer in the restaurant. I walked in to an out of control environment. A group of boys (employees) were all standing in the back laughing, hollering, raising hell and female was standing by the front counter as if she was leaving work. She hollered to the back that they had a customer. They continued their horseplay and yelling and laughing. One young man was making food and yelled again that there was a customer. At that time one of the young boys came and took my order. I sat down to wait and continued to watch the chaos. They were all hollering back n forth, laughing, calling each other out, etc.
    One of the young boys came from the back with a small child and took her out side to a car and then stuck his head back in the door and yelled “can y’all make us some tacos to go”
    More yelling, laughing horseplay ensued the entire time I was in the restaurant. I heard all of the conversations as everyone that worked there speaks extremely loud
    I don’t know who owns this restaurant but it is a disgrace. I am still in shock at the behavior of All employees there tonight.

  73. I am from Jackson, Michigan and drive to Okemos frequently to shop. I was in the Taco Bell on E. Grand River this evening. A man was complaining about nothing. He is a former employee and does this apparently weekly looking for free dinner or whatever. The employees were super busy. McDonalds and Burger King on either side were not busy at all. Taco Bell had a constant line at the drive thru and were steady in the restaurant-a good testament for Taco Bell. James was the man taking orders at the front. He is so upbeat and friendly. His demeanor is contagious and made my day. I was really disappointed to see this #$%hole being rude for nothing. I just wanted to say thank you to the crew for their hard work-especially James. I was put in a super good mood because of him-until this #$%hole was ranting for nothing. His girlfriend even told him to chill out. A BIG thumbs up to the crew.

  74. I live in Keizer, OR and my wife gets these late night cravings from time to time. And for the past 2 weeks or so she has been asking for only Taco Bell. The one we visit is located on River Rd N and the gentlemen that has served us every night so far has not only extremely polite and helpful but also fun to talk to. He name is Abraham and I would just like to thank him again for being really awesome.

  75. I was at the store #028479. While there the cashier took time to explain all the breakfast meals to me. She was really sweet. Will go back again. Cashier was tierra s

  76. Taco salad sucked here at taco bell 033924. The it was more like a totasda with sides. Will be a long time be fore I go back.

  77. I just had the worst experience at our Taco Bell, located at 641 N. 14th St., Leesburg, FL. Not only did they get my order wrong twice, after a refund, we sat in the drive thru for 13 minutes and was STILL handed the wrong order!

  78. I recently got some food at a KFC/Taco Bell and filled out the survey on the receipt, however there were no questions for Taco Bell items only KFC. If a store is both there should be options on the survey for both.

  79. Visit your store in Portage Indiana the one off of ameriplex Drive waited in line on the drive thru when the car in front of me took 15 damn minutes not acceptable

  80. In the last few weeks my partner and I have gone to the Taco Bell located at 820 Eastgate S. Dr. in Cincinnati, Ohio for breakfast and have had some of the best customer service I have had from any quick service restaurant. Not only were the drive thru employees upbeat and very nice, but my food has been hot and correct every time. Thank you Sunday morning employees for starting my week right!

  81. Last Wednesday I had 2- Taco supreme’s. They had literally no meat in them. It amounted to as much as a crayon. Is this normal ? If so, I will not return !…..Store # 002359……Are you going to do anything about it and let me know ??………..

  82. 8/20/2018 Millington,Tn. Taco Bell. I stopped late this afternoon to grab a bite. While eating three or four groups of teenage boys came in and took seats together at the power charging stations. One boy brought a large bag of chips which they shared as they cursed and talked loudly. No one made a purchase. One man and his young daughter bagged their unfinished meal and left. No employee said a word to them. This is the norm for after school at this location. Poor management. I will not return.

  83. I wen to The Taco Bell on West Bellview Avenue in Littleton, CO 80123 today. I don’t make a habit of giving feedback because like everyone we get busy or forget. But the woman who took the orders at the outside drive through speaker I thought deserved a special shout out!!! I was greeted with an enthusiastic Good Morning, how may I hlep you. You could tell sh liked her job and it wasn’t done as a rote speech. She listened to my special order and recorded it correctly (the first time I have ever had that happen). I always state what item I want, follwed bythe instructions to ONLY put green sauce all the items I order and no other type. She took the order, got it correct, I was told to dreive foward, she asked me how my day was going at the window and told me it would be just a few minutes once she took my payment and Thanked me. She repeated the thank you again as she gave me my food— teh order was hot, it was fresh food and it was as I ordered. Good staff ad crew, especially the lady at the window– she had good training and she uses it!!!

  84. Ami is the best!!!! Every time i come to taco bell (which has been literally every day for thr last 3 weeks, whenever shes working I always feel appreciated no matter what time it is and shes always killing it. Shes the first employee Ive experienced there that actually makes me wow at how cool she was. Shes manager material for sure!!! She rocks it

  85. I once again waited for 20 minutes in the drive through while 3 or 4 employees were goofing around in the restaurant. I finally called one of them to at least give me my drink while I waited. No other patrons were there, the place was dead and I waited 20 minutes for a box meal. The manager, walked by, i called for him, he ignore me. I asked the window clerk if they could please get the manager, they called for Jerry, Jerry did not come to the window. Jerry simply ignored my concern and this should not be acceptable.

  86. This is the first time my order was half filled . Ordered 2 pintos and cheese and it seems like I paid for containers only .

  87. Every Saturday my son and I get food on our way to the laundry. Phoebe H. is always friendly and full of good cheer.

  88. I love Taco Bell and get it every weekend. The value is great. My favorite lady there is Phoebe H.. She always greets me with a smile and how can I help you.

  89. I recently visited the Taco Bell on university ave in riverside California and literally stood by the register for 10 minutes and no one took my order so we left.

  90. We purchased three soft taco Supremes, two 5 layer burritos and two steak quesadillas: order 212605, 8-21-18, 5:35:19, To Go # 205. The entire meal was awful: We ordered the same items on Saturday 8-18-18 and they were excellent: we arrived Saturday afternoon around 3:00-3:30Pm. The meal was one of the best we had at Taco Bell: veggies were fresh and crisp, the tacos were great and the quesadillas were excellent.
    The same items today were not even close to the items we had on Saturday; you would have thought went to a completely different facility.
    This is the exact reason why we stopped going to Taco Bell in the past. Apparently, the management and the workers decided to turn garbage. (my opinion between Saturday and today)
    We went to:
    Taco Bell 019953
    8825 Old Seward Hwy
    Anchorage, AK 99515

  91. This Taco Bell is a different place because of a young lady there named Samantha. We haven’t been in a long time because of service. Tried it again and will return. She was helpful and happy. Very nice to see there.

  92. Went to Taco Bell @ 19th ave and Deer Valley Phx, Az. Store 022370
    They informed me they no longer have a beef burro???
    That is all I eat there so no need for me to go to Taco Bell anymore???

  93. It seems that every time I go through the drive-thru, if I do not check my bag, I am always one item short of what I’ve paid for. I never have a problem with dine in service. The store that I am referring to is store number 030520. It might be a good idea for the cashier working the window to verify what’s in the bag before handing it to the customer. Thank you for your time and effort in solving this problem.

  94. Went to Taco Bell in Pevely Missouri and received some outstanding service from two beautiful young women , Joy and Jayden.

  95. I got shorted on my 12 pack cinnabon @ the 43rd Ave and Indian school location. Half of them were old and hard. Not cool

  96. taco bell#028227 Nora S was pleasant and got my order loaded up quickly.,nacho fries were a bit cold but food was made as ordered and hot

  97. Worst experience tonight we spent 20 minutes in drive thru my husband and I were so frustrated we didn’t notice our drink was not served. After getting home also found out that our 4 taco supremes were just regular tacos. Order number 398716 store number 031862.

  98. Taco bell 002531 in victorville california was absolutely horrible… Worst experience ive ever encountered. I orderd a 7 layer burrito and there was absolutly no meat in it and a huge clump of sour cream and guacamole in the bottom … My double decker tacos were luke warm and had very little meat and was mostly lettuce .. There was no ice in the soda machine at all… Ive never had such a bad experience before

  99. Jasper al paid for and received wrong food
    Dora al same day required to pay again for same order
    3 taco supremes total cost less senior discount 10.54
    both stores owned by tacala and in same area mgr
    neither gm will call me
    205 686 5108
    please call me

    ps are these stores members of BBB

  100. Taco Bell 031564 that service was very terrible,we order chzy box dbl chzy gordita really cold, those crunchy tacos one of them was empty just cold meat, the second one just cheese,
    Second order was 7 tacos no cheese.
    Some of those tacos came with lettuce some just meat
    They just did not care for there performance

  101. 113 military highway Norfolk, VA 23502
    Visited 08/24/2018
    My name is Q and I was greeted by Briana L, who was very nice and on point with everything. Definitely management material!

  102. I just got back from Taco Bell 020363 at 1935 Plaudit Place, Lexington, KY 40507. My order of: 4 Steak XXL GSB on 8/24/2018 was on Order 123153. I got home and the XXL GSB didn’t have any steak on them. I’m 70 years old and don’t like to get ripped off. Their phone (859) 543-8876 did not answer. Please correct this mistake. Thanks Bryan Williams II. (859) 338-1082 or e-mail me.

  103. What a poor, disappointing dining experience. I ordered a cheese quesadilla and fries and many thing went wrong. I ordered extra cheese and got less than a regular order with the additional cheese…all flatbread. Fries were cold and the dip was placed in the bag with the top not secured…what a mess. Not happy with my experience. There needs to be better “focus” on the proper order, temps of product and care taken in bagging the end product…Very upset!

  104. Just had my worst experience at any Taco Bell. Waited about 6 mins to place my order and when I did my receipt said 1:03pm. At 1:35 when people who ordered after me were getting their food I demanded my money back. She kept my receipt so I don’t have any store info to give you. It was in Winnebago, IL. I felt she should have refunded my money and still made my order for me. No apology just handed me back my money. People were having to keep going up to the counter to ask for items they ordered and didn’t receive. It makes me mad because I was really hungry and drove 10 miles out of my way to go to Taco Bell, plus I had just gone to the grocery store so my frozen items were in the car.

  105. I have never been more satisfied with a tacobell in my life. Rose & Kassie we’re the sweetest. Made sure my order was correct and made the rest of my day a blast ❤️

  106. Went to Taco Bell in Black Mountain NC last night, 8/24/18. Located on NC9. At 10pm was told they were out of beans, rice, nacho cheese, beef and chicken. I work near there. This is the 3rd Friday night in a row. I do not have an order number as they have no food to sell. I work at nearby hotel and have stopped telling guests to go there because of this. It’s a busy Taco Bell so they do not need my business, but I will not go back there. Really just stupid.

  107. You have the Chalupa on line as the price being 2.79 when I got to taco Bell the price was $4.00 and something it wasn’t even worth $4.00 just for one because it didn’t have that much stuff in it with very little meat and more of lettuce and tomatoes than anything else. I feel it is a rip off they have going on in Oxford n.c.

  108. I had a very unpleasant experience. I had two gift cards,one with $10 and one with $2.75. I ordered 3 soft tacos and one bag of cinnamon twists. I gave the young lady the two cards tell her one had a few dollars and the other was full. She took the cards did something with them and then told me I owed $9.00 and something. I her one of the cards had $10… she took them back and said, “Oh I’m sorry”. WOW. All that and when I got home with the order I had SIX soft tacos!!!!! I hope they can be refrigerated till tomorrow, or I wasted my gift card money. Need more on the job training!

  109. Visited Store 2424 Tittabawassee In Saginaw Horrible Experience Food Was Cold Cashier Was Very Rude Teochia She Should Not Be A Employee,Not Very Knowledgeable About Menu.

  110. Store 032482 Athens, Ga
    Came in a little after 8:00 pm on a Saturday evening. No line, only two customers inside at a table. Placed an order for three tacos and nachos. After waiting 15 minutes and seeing others come in and get their orders, we asked about our order. The cashier didn’t know what to do. We asked to speak to a manager. No one came up to speak to us for another 5 minutes. One of the kitchen staff said she was bringing our food to the counter, but that was someone else’s order. We finally left (still with no food) but with a refund that we had to ask for and a card for one “free taco”.

  111. Had your five dollar nacho fries lunch box and let me say this cheese sauce not enough still had most of my 🍟 only received a little container with like two tablespoons of cheese sauce . drink smelled and tasted like mold. Not Good. Everything else was fine.

  112. I just purchased 5 hard shell tacos 2 soft tacos and a Mexican pizza at the Taco Bell on 9900 Parmer Lane in Austin Texas. I have never in my life had a taco with such a small amount of meat, cheese and lettuce. Really poor quality would not recommend or go back worst Taco Bell I ever went to.

  113. The breakfast grillers were prepared hot and in a timely manner by caleb and Jessica. David was very friendly and courteous in taking my order.

  114. Went to taco Bell in Crowley, LA. They short my order and would not make it good. Will never return and have spread the word. Many repeat what happened to me

  115. I went to the Taco Bell @ 2482 S. Church Street, Murfreesboro, TN on 8/23/2018. My order number was 319383. I just wanted to brag on Marla and Robert. Marla took my drive-thru order and Robert served me at the window. They were both extremely pleasant and helpful. As the most recent places I’d been was a VERY unfriendly McDonald’s, I felt it was important to let you know what a delightful change it was to be served in such a great way by two young people. My kudos to both of them and their manager that inspires this kind of excellence in their servers!
    Sincerely,
    Karen Horne
    A very satisfied customer

  116. We went to the Taco Bell drive thru on Belleville Road in Belleville Michigan. Ordered a cheesy gordita crunch box and only received my pop. My boyfriend got all of his meal. I’m too to tired to go back up there. I just hope they get their stuff together. No more money to that place and we spend over $30 at a time. Not anymore.

  117. I went through the drive up ,I orded a plain beef burrito and I was told they no longer have them I could have a super burrito – the beans and add beef

  118. Kathy August 26, 2018 6:35 pm Went to the Taco Bell and was very disappointed. Order 2 pieces of fish and all it was was coating no fish. Paid $2.34 for one piece of fish. Will never go back. Order number is 327273. The store number 027997.

  119. I just went to Taco Bell and these two guys gave me very good service and they where very fast and very friendly Marshall was in the window and Stephen was cooking the food very good guys

  120. Why when i ask for a soft shell taco with only beef and cheese the lettuce doesnt get discounted for, but when i ask for sour cream i get upcharged? Please change that its so annoying!!!! Hope to hear from Taco bell.

  121. Hate the LOUD hard music🤣. So loud we couldn’t visit. Always the same. Have asked if they could turn it down but was ignored completely. Going to try the other Taco Bell across town. Or start going to Taco Time .

  122. I am currently waiting at the 1701 east Fowler ave location in Tampa, Florida. On my last visit, am employee gave a drink to someone on foot through the drive thru window while a customer was in their car waiting for their order. Today, there were 2 employees right out front, presumably in a smoke break. There were 5 cars in line that had not yet ordered. While I waited in line, those 2 went in and 2 other employees and a customer came outside. The female employee kissed the customer and then both employees heading back inside. I would recommend reviewing policies with these employees..

  123. I was at the store at 1402 North Arlington Indianapolis 46219 I said in the Drive-Thru for 45 minutes while a manager and another employee was on the sidewalk arguing because the employee had walked out on them and there was three cars in front of me plus three cars behind me then when I finally got to the window the cashier Latrice I believe her name was was very rude and I was checking my bags to make sure my order was right and she wants to start waving her hands at me and my mother telling us we need to hurry up and move from her window that we was running her time up well I’m sorry we set there also for 45 minutes so yes I did want to make sure my order was correct but it’s very rude to wave your hands and she was out of the drive-thru and tell us we had to pull off right then and there now I will do things like that so I would like to leave my feedback but I also think I should be refunded for my order because of the 45-minute wait and because of the rudeness of the cashier at the window and two employees including a manager standing outside arguing and fighting with each other in front of all the customers..

  124. I was at the taco bell in Florence KY. yesterday. The service was terrible. The person taking the order told me to study the menu and she would be back. After a very long wait she took my order. I drove to the window where I waited again for a long time. I was very disappointment. This is unacceptable and a waist of my time. I wont go back.

  125. It took 14 minutes to make my food. I had 2 kids in there with me. Multiple customers came and went. No less than 7 cars went through drive thru.

    I asked them how much longer and informed them I had been waiting 11 minutes. They didn’t care or offer to do anything or help.

  126. The store in Nashville Tennessee is making your brand look bad. Store number 034430 in Madison Tennesse will be the reason that me and family do not eat at Taco Bell for a long time and I would strongly urge any reader or commenter to do the same. The on site shift lead was very rude and unattentive. The order was placed at 7:48 P.M on 8/31/18. The manager (if you want to call her that) left out part of my family’s order. When my wife brought the food back up there from the house, the shift lead was incredibly rude and dismissive. She rolled her eyes and tossed the box of food on the counter. I hope you all become more stringent in your hiring/promote practices because this lady shouldn’t be in charge of counting straws, let alone running a shift.
    Also, they ran out of lettuce and flat bread which is are essential ingredients that make up some your beloved dishes.

  127. The service was good but I did not receive any napkins or sauce I figured the napkins were in the bag but there was no sauce I asked for it and you give it to me if I know there wasn’t no napkins or ask for that too

  128. I tried placed an order online through the App & a pop up came on the screen that said bad connection order didn’t go through…I never received a conformation number or an email NOTHING…I check my bank & 25.03 was pending in my PNC bank account…so I drive down to Taco Bell very aggravated & the manager was nice but said she had to call her boss in this situation…her boss on the phone said…since I didn’t get a PAID then SORRY CANT DO ANYTHING FOR YOU great customer service I see…what a joke

  129. … the only thing I ask, that people who handle trash, clean tray and dining area, that they change their plastic gloves, I wasn’t happy seeing the same person picking up the dining area, cashiering and making Tocos with the same gloves, please rectify this practice, thanks!

  130. Hi my name is Oscar Young, I’m currently training at taco bell in Port Huron,Mi on 24th st and i have to say that I’ve never met a more dedicated employee than Maria. She’s never given me attitude when i asked for help a few times she answered to the best of her ability amd honestly i cant wait to start working with her

  131. The cashier working the window was not professional at all. The receipt says Tiffany s on it but not sure if that’s who was at the window. When I pulled up to the speaker I did not get the proper greeting hi how are you. I waited for 2 minutes and then someone came on and said have you been h helped on yet. I replied no and went on with my order when proceeding to the window I gave her my 10.56 total was 8.56 she hands me a 1$ bill and change I told her I was suppose to get 2$ back when she went to give me the 2$ back she didn’t apologize she didn’t say have a great day. She forgot my sauces and my napkins. So I had to park and get out in the pouring rain to get my sauces and napkins. I don’t know about you but the reason why I went thru drive thru is because I am on break and did not want to spend my break getting my own food when I’m suppose to be able to relax on my 30 minute break. I am not sure if the girl was having a bad day, or what her problem was but I was very nice to her and told her to have a great day. As should she have for making a mistake otherwise she should not be working the window we all have bad days especially in fast food but there’s the time you walk thru those doors ready to clock in and forget about what ever else is going on and Make the best of it and get your money!! On the other note the food was great so your people in the BOH did amazing on my order completely right! So thank you for the great food, sorry the service was not the best and that is usually never a problem for myself at this location.

  132. I’m in the Conners street store in The bronx. I am not familiar with the taco bell menu at all. Vincent helped me and was very pleasant and warm. I really appreciate good service. If I do eat taco bell again it will be because of my experience here

  133. I made an order at the Monroeville Pa store / It was very hard to understand the counter person / I ordered 3 soft Tacos to go from in store / She communicated something about a Dollar more ? and I said Yes / after what took a very Long time / I received My order and left / I told My Wife this story and she checked the Receipt and found that I was due a Drink / to far down the road to go back / No cup was supplied ay any time ? This took place last Sunday / 8/26/2018 Order #217775 / Time 5:14
    Your Food is always Great / This store gives Me a Bad time with the Communication every time ?

  134. 75th and Lemont rd. Poor service and dirty dinning room. Only 2 people working on sept. 1. Garbage overflowing dirty tables. Came through at 2:26 pm and waiting still for our food.

  135. I should not have to hear the staff complaining about cleaning the dinner not being part of their job or hear them complaining about doing other people’s job. This complaints should not be within the hearing of customer’s hearing.
    We visited the Albion, MI location on 9/1/18.

  136. My wife and I when to Taco Bell, Long Johns the food was cold it wasn’t fresh, the food was crap. We will never go there again. It was the one at 11701 W Colfax Lakewood, Co. The food looked like it had been sitting around under the lamp for hours, no ice in the drink machine the tea was gross and warm, the Pepsi was the same way, the machine was dirty.

  137. Visited my favorite Taco Bell location in Avon Park. Got to give it up to my guy Jose. He runs a tight shift and his customer service makes the bell the first place I think of for fast food and great service 👍👍

  138. Awesome team at Avon Park. Fast service, courteous employees, clean environment. Definitely my favorite Taco Bell location! My nacho fries are my favorite and I can appreciate when they come out hot and fresh!

  139. Taco Bell in midland mi on north Saginaw, the worker Nikki, or Mickey is super rude and likes to argue with customers! I also feel like if you are charged to have something added to your food you should probably receive it! This Taco Bell is always messing things up and then their super rude about it!

  140. When I travel I have to eat at fast food places. I don’t eat meat. Makes everything very difficult. I was in El Paso I ordered too many quesadillas and they were lovely wonderful friendly and couldn’t understand no meat in it. When I got it, the cheese was cold and still shredded -wasn’t melted. it tasted as if they had taken barbecue chicken off it instead of making a new one. I have a picture of the grated cheese it was all I could eat. The window help was exceedingly kind and very pleasant but you know I just I spend up to $100 a year on pieces of tortilla and cheese and I don’t know why it’s so hard to get a melted quesadilla

  141. Why did you stop the Meal Deal? This was the best thing going. I always ordered the gordita deal, as a chalupa. Now I have to buy a single chalupa and a senior drink for nearly the same price I paid for a chalupa, doritos and a med drink.
    Does not make me a happy taco bell customer.
    Why don’t you ever have coupons?

  142. Taco bell 232 se 1st ave Florida city, fl 33034

    Went on labor day and it wasnt packed at all. Service was horrible. I have never been to a taco bell or any drive through where the response after each order was”uh huh” I ordered 2 Mexican pizzas and had to go back because the order was wrong then once they changed it it wasnt even edible. The shells were dark and as I was cutting it it had an old smell, and tasted old. I had to throw them away. I dont have a receipt because the gave me a merchant copy that doesnt have a transaction or store number on it. The visit was on 9/3/18 at around 2pm

  143. Seems to be a problem substituting black beans for beef . Please don’t advertise to vegan /vegetarians if you have such a hard time completing orders . Fowlerville has a hard time with this or wanting to substitute black beans and omitting refried beans or just adding black beans to beef.

  144. My family and I were at the #032985 store in Portage, Mi yesterday. There was a very loud beeping sound going on almost the entire time we were there. We were told that the beeping begins after a car has been at the drive-thru for over a minute. There weren’t enough staff members to handle the drive-thru, let alone the walk-in customers.

    We took the time to come in and enjoy the restaurant, so we should not have to suffer through the beeping because there were too few workers. Additionally, if you are trying to train the staff to work faster at the window, don’t punish the customers with loud beeping. Find another way to discipline your workers!

  145. Just left the live oak florida location, very rude and poor service, I asked for extra sauce, she gave me one packet, I asked very nicely if I could have more (I had a large burrito) to which she told me “it’s a limit one per item, ma’am!”… my receipt shows I asked for extra at the drive thru intitially incase it would cost me extra, incredibly rude & unprofessional!

  146. Cashier Dylan S was amazing good service food was quick and he got my order right he helped my pregnant self 💕 Thank you again .

  147. I am losing my patience with the Portage, MI store!! That **** beeping sound was going on the entire time AGAIN!! I submitted a complaint last week for the same reason.

    Like I said before, take a lesson from Jimmy Johns. They hire enough people to handle the load. They need more people to work that **** window so the customers can eat in peace!

  148. Twice I have visited store 020949 during happy hour and received freezes that were 2/3s of the way full so today I asked the crew worker to please fill one of them up a little more(because by the time I get back to work, they shrink to half of the cup). She replied that’s the size they come, I didn’t respond but could tell from her disposition she would not oblige me so I politely said that’s okay and left. I know these were only $1 but no matter what the cost the quality should be the same as if I paid full price. I also ordered food which I found to be soggy and falling apart by the time I returned back to work. I will not visit this location again.

  149. I went to Taco bell the one at 3511 Devon Ave. CHICAGO 9/4/2018
    and I order Lg Blast Frz…..I stand for a while and I got my food but doesn’t come with drink and then I ask for the drink he said that one is not ready yet . It’s out of order. He told me a favor for fountain drink instead and charged me for the freeze one. I have my kids and dog waiting out side in 100° on that day.
    In the receipt he name “Frankie M” he said sorry but doesn’t ask me for change the price.

  150. I ordered a beef Burrito and they gave me a bean Burrito with beef mixed in. The Crunchy taco I ordered was so broken that it just fell apart in my hand. Not good.

  151. My son my son and I went to the Taco Bell in Magee, Ms on September 4, 2018. The service was horrible. I know we waited in the drive through 20 or 30 minutes, the girl at the drive through was rude, they had no tea, our order was not correct, and the food was cold. I initially did not get upset about the wait because I thought they were cooking some fresh meat. We did not get any apologies for the wait and our food was cold as it had come out of the refrigerator. I didn’t go back because I was tried from just getting off work. I love Taco Bell but today’s experience really disappointed me.

  152. Nothing more irritating than your child being obsessed with the Nacho Fries (supreme is her fav) and they tell us they are “discontinued”. We go home after she’s stubbornly/finally chosen a different food item, and see a few TV ads for the dang nacho fries!!! And it’s live tv so we know it’s not an old commercial and it doesn’t say “limited time”.

  153. Went to taco bell this morning and got the steak and egg stacker. We were really disappointed. There was three little pieces of steak and maybe a half of spoon of eggs. This certainly wasn’t worth the $2.00 a piece we paid. Very sure we won’t be back. Taco Bell 001758 1293 Canton Road, Akron, Ohio 44312

  154. I went to your store #030781 todatoday and I was overcharged for a steak breakfast Stacker. the menu says it ran $1.49 yet I was charged $2. my order number is 34551

  155. The TB in Parma Heights OH was out of Dr. Pepper and didn’t mention it until I pulled up. Asked for Root Beer instead. They asked if Pepsi was ok. Pepsi is not Root Beer. Also annoyed that a fast food place ran out of Dr. Pepper. Also got my friends Iced Tea wrong. No apologies, nothing.

  156. Location 290 W Ashlan Ave Clovis, Ca 93602. This location has bad cockroaches, One crawled across my napkin and on the wall beside me. Manager said She couldn’t do anything for me after loosing my appetite and wanting a refund. Never visiting this location again. Horrible experience

  157. Just placed 3 to go orders for myself and 2 coworkers inside the store. I did this rather than going through the drive through because I had 3 separate orders and did not want to hold up the line or cause confusion by paying for each one at a time. Store #030535, Farmington NM. I guess I should have checked my order before leaving, when I got back to work I discovered that I was shorted one of my items on my own order. I was going to let it go, after all the item missing was only 1.00. However, another item was so messy it stuck to the wrapper and I could not eat it without a huge mess. I called the store and explained what happened. They said to bring it back and they would remake it, which was a little irritating for me since I had gotten all the way back to work. They did make it very quickly once I got back to the store though, and the manager was nice and apologetic. I only wish they had given me back my receipt so I had all the info.. now I can’t enter for a chance at $500 either. Oh well, I appreciate the effort to correct the problem quickly. Nice staff!

  158. Taco bell at 9270 Plainfield rd was awful! They got my order wrong twice. The employee’s were cursing very loudly and using cell phones on the line. This is my neighborhood taco bell but I will not be going back I’ll travel farther for better service.

  159. Don’t get me wrong, I love Taco Bell..But how can they always be out of some kind of breakfast product between 8:30 and 9 am…Really??? Also, the sausage is constantly different..Is it suppose to be a sausage patty, or small chunks of sausage??

  160. Went through the drive threw at the bolingbrook, I’ll 60440 location! The girl attending the drive threw had a horrible attitude! Was not asked if I would like sauce! I asked for hot sauce after she had given me my food already! she seemed bothered to get it for me! I then get back to work to eat as I am limited on time for lunch break to find out that she had given me mild instead of hot! Then I open my double gordita crunch that was supposed to have no lettuce to find it had lettuce but no sour cream! So not only was she rude and not helpful, but I was not even able to eat the main thing I ordered because it had lettuce on it which I do not eat!!! If someone does not want to be working at your place of business then they should quit!!! Not sure that I will return to this location due to the inconsiderate and rude behavior of the drive threw attendant!!!

  161. Worst taco bell experience i have ever had. Called store when i got home with my 22.28 trash order and was hung up on twice

  162. I was informed that the store had no steak or beef. I order food with all chicken. I got my food and I didn’t get anything that I ordered. The food I did receive was cold and dried up. At least they did get my drink right. I called the store someone answered and hung up.

  163. Very upset with the taco bell mineola tx. The items I asked for sour cream and paid extra for it did not have any sour cream on it. Also was charged 1.99 for a water. Rediculous!!! Will not visit this establishment again.

  164. I am very disappointed I went to Taco Bell today thru Drive thru Sat over half hour between ordering and paying then when I got home three tacos were not wrapped properly all inside bag lettuce tomato cheese ridiculous I’m mad

  165. Love my Taco Bell in Weston, Fl. never had a bad experience, and all the different types of tacos I’ve eaten there have been excellent!

  166. EVERY time I go to this Taco Bell, my order is ALWAYS NOT RIGHT! I always order a Steak Taco Salad, extra Steak, no salsa, no beans, no rice, and no red strips. EVERY time the person can NEVER get this straight..one time they tried to give me tacos and NOT the salad. I can understand why Taco Bell is now hiring..they need to get rid of all the other employees and start new again. We live across town and I am unable to come right now, but my dear Husband comes, even though he does not want too. I get so tired of calling and complaining because it does no good. The managers there get snotty and it’s not worth it. I will be glad when the Pennfield Taco Bell reopens..they make mistakes but it’s closer to home. I am very disappointed with the service we receive!

  167. The front cashier named Bryan I believe ,was outstanding and very nice , not to mention very informative with menu. Very helpful indeed.
    Went to taco Bell store 033503

  168. Went to taco bell #033468, 48 Knox Way, Chapel hill, NC, and I must say, their service is what allows me to continue here for occasional study lunches. Their food is always warm, out at a fast pace, employees have been pleasant each visit (today I had Vacheia Jones) order has always been right ( which I empasise due to the one in my hometown in FL frequently missing at least one thing in our order), and the inside has thus far been a relaxing environment, clean with nice music. Wish all taco bells were this way!

  169. Try Serving hot food I don’t expect my tortilla to be colder than The lettuce that came with it second place they cannot seem to heat up the food. Fast food is supposed to be hot when you want it if I want to cold food I would’ve made a cold sandwich at home oh and the size of your little nacho Supremes that’s like a little mini really how cheap can you guys go

  170. Last month I had a Horrible experience at your location in Langley Park MD. Thank you so much for sending me a coupon that entitled me to visit another location. Yesterday I took a 2 bus ride Commute to your 1100 Rockville Pike Location, it was most certainly worth the trip! Marlenis (S), Cashier was most polite,professional and courteous! Please note the other Staff members were very professional as well and my order was presented exactly the way I requested! Finally, this location Is perhaps the Cleanest one that I have had the pleasure of visiting! Great JOB ROCKVILLE & Many Thanks Again for treating me with RESPECT!

  171. 4304 Outer Loop store 034673
    Walked in restaurant 9/8/18 8:57 pm. Was not acknowledged by any employees but was looked at by 3. We walked to the counter and no one came for at least 30 seconds while they just stood and looked at us. One of them
    Walked away from the counter into the lobby. Another one turned to the drive in window and the 3rd one walked to the register. Still no words by anyone!! We started to place our order and still no words by employee D K. Order #202887. We completed our order and still no words. He handed us our receipt and still no comment!!! My husband asked if he needed our name for the order. He finally spoke and said no there’s a number at the bottom. We got our food in timely fashion and it was correct – but the WORST ATMOSPHERE I have ever experienced in a restaurant!!! Management needs to work on their employees attitudes and treatment of customers. We will NOT go back!!! Ever!!!!

  172. The Taco Bell in Brentwood, Tennessee has the BEST drive-thru servers!!! They are so personable and friendly! I wish I’d gotten the name of the guy a few weeks ago but tonight we had Zakee S and he was great!!! Great job on your hires Taco Bell Brentwood!! We’ll be back!!

  173. I always like Taco Bell, the one in norman oklahoma by my apartments, are friendly and helpful. I had the Nacho Fries box yesterday and everything was delicious! Thank you for the great service.

  174. Well I’m not going back to Taco Bell on 978 e. State st Athens Ohio 45701 because a guy named Joshua W was rude and didn’t listen to a word I said!! My order was 380300

  175. I have 30 minutes for lunch. Unfortunately, I waited 20 minutes in the drive-thru lane…and once in the lane you cannot get out due to curbing. Unacceptable!

    9/13/2018 12:39:10
    Bloomington, IN
    Cashier: Brooklyn
    Order 328695

  176. I’m having lunch at the local taco bell store# 003751.Another driver through customer came in because she didn’t get all her order. The staff was extremely helpful and nice. They seem her missing item have it to her and and told her to wait a moment they would fix her a fresh one. These days and times it is nice to this kind of people working.

  177. The service was friendly, but I got a taco salad (asked for no tomatoes & still got them) plus the crust or bowl was old, not tasty so I guess out of date? And the rice was not cooked completely…otherwise I usually really like the taco salad…

  178. They say 3rd time is a charm. Will not be going back to that location. Past 3 visits ordered toco supremes once 4 hardshell supremes&4 softshell supremes. Other two times ordered 3 hard supreme & 3 soft supremes. No tomato & had to surch for the sour cream which 2 of them had no sour cream & the meat was a small line about a inch long & maybe a 1/4 inch long. Thought that was pitiful. Either they was in such a hurry to get back & BS with there friends or just don’t care or management hasn’t showed the right way. That location is the worst. Don’t have that problem @ the other locations that we have visited. The guy @ the counter was very nice & friendly. Product was a great lettuce & cheese toco but not what was ordered. At least hard shells wasn’t all broken up. Order was placed @ 9:41

  179. Sadly, I believe my fiance and I will no longer be going to Taco Bell. Since I have moved to Arlington. We have been there numerous times. Not one single time has our order been correct. We have always gotten shorted food, or someone else’s order, or just the wrong order in general. Tonight again we were shorted food. Over half the times we order Frito Burritos they came without fritos.. We’ve had to go back through the drive through numerous times. Or gone without because we do not have time to sit and wait for food yo be replaced or exchanged. We completely understand that mistakes happen. But every single time is such a disappointment. And we are always very kind when we have to complain. And sometimes even the second and once third time.our order was still wrong. My receipt information Taco Bell 005789 Date 9/14/2018 Order Number 301855 8:45:17pm
    Hopefully they are able to get some assistance so others don’t have this problem.
    Have a blessed day..

  180. I usually visit taco bell every day, today I didn’t get my senior discount, which I asked for twice,and the girl that made my food did a poor job, I ordered something new triple/double that was advertised on TV which came with 2 taco supreme’s. being as it was my first time for the triple/double I can’t say it was wrong it was good, but the two taco’s were not good, usually they are stuffed with meat,salad/andcheese,andtomatoes with sour cream. mine were not.

  181. We have been going to taco bell for a long time. Lately the nachos were so salty, you could see the salt caked on the nachos. They did fry new nachos without salt for us. Yesterday they fried new nachos without salt for us, but they were so greasy they couldn’t be eaten. Also, we were at a taco bell in northern florida and ordered nachos, they were not salty and half the price as the taco bell charges in arcadia.

  182. worst experience of my life. will never visit another taco bell as long as I’m alive, especially in federal way, Washington where I live. The store I visited has there own pricing structure and would not honor the national ad pricing and all for 99 cents. I saw the national ad while watching the afternoon football game and thought to myself the $5 Gourdado meal would be nice for dinner that evening. Much to my surprise and after much debate the store refuse to sell the meal at the national advertised price shown on national TV. The store posted the national advertising in their front window and still refused to support the national pricing. Never, never ever again will I spend another nickel at Taco Bell.

  183. Defeat Taco Bell,
    One of my favorite place to go is the Taco Bell in Lindenhurst, NY. 11757. The orders are always correct and the food is always great! Been going there for ten years and the employees are so nice, they keep the line moving and happy to serve the customers. The BEST place to go, number ONE!!!

  184. Horrible! 37 minutes to get out order. One crunch wrap box. Had 6 people get their orders before us and came in after we did. I had to go to the counter 3 times and had my receipt looked at by 3 different people. No I am sorry, no apologies, no go f’ yourself. Soda machine had no ice and soda was all flat. I understand being busy and not having the right crew but this was unacceptable

  185. I’m not happy that I ordered a crunch wrap chicken with extra lettuce jalapeños and was given beef nachos.
    I don’t eat beef drove far . Fed my grands but my order was wrong and used the number to inform them so I could go back and the phone number is not a good contact number so no accountability on the part of the one who made the mistake and I paid extra.
    Not a good experience. I’m hungry and not happy

  186. I Went to Taco Bell today Sunday 9/16/18 placed my order the cashier did not listen to what I said! I was at the Oxford one cashier Monifah h I will not go back I’ll go to Anniston or Alexandra

  187. If there was a law that advertisement’s have to be the same as the product sold, taco bell would be fined ! your Tv ads show taco’s with close to half with meat sauce ? but in real life , the sauce barely covers the bottom of the shell . the rest with lettuce . so it’s actually a lettuce taco with sauce flavoring. I will NOT be back, almost 16 dollars for 2 dollars worth of taco!

  188. Robert W. At the 5875 New Kings Rd Jacksonville FL location gave excellent customer service today. I will continue to return to this location during my lunch although it is slightly further than another location.

  189. We saw the ad on TV for the Triple Double Crunch Box (can’t remember exactly what it is called) for $5.00. We went to TB in Watertown, CT to try it. Instead of $5.00 it was $6.59. They said they are not “corporate”, but a franchise and can charge what they want. Wait! What?
    Bait and switch?
    Very disappointed.
    We did buy it anyway and we did like it.

  190. To my dismay, I was not aware that prices would vary between corporate and francise stores. I ordered the $5.00 crunch box only to relize an increase in price once ordered. If the store advertises $5.00 the Corporation should send proper advertisement to franchisee or instruct franchisee to advertise proper costs. Have y’all ever heard of “Bait and Switch”

  191. We picked up a drive thru order that had 3 mexican pizzas. When we got home with
    them and opened them up they had thick dark red gunk in clumps on top where
    usually there are soft canned tomatoes. It looked like it had been simmering so long
    that it became dark and thick. The beans were dried out and the meat was dried out.
    I called the Kearney location and told the manager that those pizzas should never have gone out. There is no excuse for that. We lived 7 miles from the location so it
    was not worth it to bring them back, but basicly we had no lunch because they were so bad.

  192. Store # 003897

    Was greeted with a big friendly smile by the cashier her Name was Tina, restaurant lobby was in good clean order, considering it was just after the lunch hour our, Tina suggested the new gordita triple melt thingy, looks awesome but just got my bean burritos. Food was fast, hot and delicious. After I was done eating Tina picked up my tray and asked how my meal was. Excellent customer service you normally don’t find at your local Taco Bell.

  193. Tonight my husband and I went to Taco Bell 024751. 3244 S Western Ave. Marion IN. Went inside. It took us 23 minutes to get our food. Yes it was ” shift change ” but this was ridiculous. It took everyone in there 20 to 25 minutes to get their food. There were at leas 6 to 8 people waiting on their food The people behind us finally went up to counter. Heard them make the remark. It has been 25 minutes since we ordered
    There were no forks just knives. The ledge where drinks are was dirty
    I kept my receipt.
    You just put money into this place. Don’t fend people off. THANK you for listening

  194. I went thru the drive thru at #031877 on craig and met Hailey when I paid. She was smiling and greeted me. I asked her about the apple icee drink. She offered for me to sample it and did a great job at introducing it to me. She is great at the window. An asset to Taco Bell. Go Hailey!!!!

  195. The employee Peter M was amazing and gave the absolute best service I have ever had at a taco bell. I will only come to that taco bell from now on

  196. I visited store #018096 @ 9:37pm on 9/20/18, I was highly disappointed because they stopped serving the power menu. Because they had no more lettuce or black beans. I didn’t want the black beans anyways but their excuse was because nobody made any romaine lettuce and since it was later at night they didn’t think they had to. However as I was standing there waiting for my food there was at least 5 more people who wanted to order the power menu but was told know they could not. Seriously you have lazy employees who don’t care about your business. They just didn’t want to be bothered with making more lettuce.

  197. I was in the Taco Bell 024030 on South 1st street in Abilene Tx. My order number was 207828. They had 6 employees in uniform. All but one guy was standing back by the managers office talking and laughing while the one guy was working both sides of the food line. It took ten minutes for my foods to be ready with no other customers in the restaurant at the time in which I was there.
    There was one other individual in the back with them not in uniform but eating out of a large bag of chips. It didn’t look too professional someone standing around a food line eating. I’m sure there was a car or two in the Driveline. however 10 minutes for one customer inside the restaurant with that many employees way too long. This was just a little after at 10 a.m. so it was not peek business hours. The gentleman serve me my food and apologize for the wait. I have no idea if the others were on the clock or not I’m sure the response will be no. One was the manager and another was the person that rang me out. either way 10 minutes is way too long for a fast food restaurant with no business inside . trying to find a clean table with no food smeared on the table was another issue I did find one after walking around the whole dining room. unfortunately this is all a reflection of the manager on duty, as well as the store manager to allow that store to be in that condition and ran as it was I’m wondering if the area director has any idea. The managers have an opportunity to the fix the problem or just be angry after reading this I’m sure they’ll just be angry.

  198. I went to Taco Bell today and ordered two Item withe the total of $3.98. I received back $5.02 from a $10.00 bill. I later look at my bill at my bill and the cash register said my change was $5.02. What happened to the other $1.00. If all you cash registers are cheating people like this. I hope they check their receipts before leaving the store. I went up to the person in charge and she counted the $1. 00 and found there was one extra and she gave me back my money.

  199. I would like to thank Natalie the manager from Taco Bell at 1359 Broadway Brooklyn ny 11221. She’s very helpful and polite she make your experience at Taco Bell well worth spending your time and money there. Thank you Natalie for your help and experience. 3049-9023-2640-3528

  200. We went to taco bell last night and were treated VERY badly. They overcharged, charged us for things we did not order, laughed at us! The night crew were smelling of alcohol as well! It was Taco Bell 33854.
    We will never go back.

  201. My experience at Taco Bell today was awesome I met a young lady named Dionte that had A very positive attitude and was very nice and patient with me I would love to continue too come keep up the good work dionte . 👍

  202. This morning I left my bankard at home really not having a good day I went through the drive-thru order my food got up to the window realize I did not have my bank card keira absolutely the most sweetest lady ever she actually paid for my order what she really didn’t have to. but it made my day I just wanted to say that you guys got one hell of an employe. she made my day

  203. Looks awesome but just got my bean burritos. Food was fast, hot and delicious. After I was done eating Tina picked up my tray and asked how my meal was. Excellent customer service you normally don’t find at your local Taco Bell.

  204. The women working the drive through was absolutely rude to us and when we received our food at the window she continued to be rude with us and then called my friend a bitch and wouldn’t open the window when we were trying to get the rest of our order. The Taco Bell on West Mason in Green Bay WI needs to get better employees since they want to treat their customers like crap. Thanks.

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